为什么CIO们必须善于挑选并贯彻云战略？|双语

原文作者：James Bourne

译者：张亦弛

伴随着影子IT的成长，我们面临着业务和IT的敌我对抗，大多数员工脱离IT部门购买云服务，则我们应如何解决云部署的资金浪费问题？

Frution Partners,一家为IT部门提供整体解决方案的服务商，在去年此时发布了一条 报告 【http://www.cloudcomputing-news.net/news/2016/jul/27/why-cios-cannot-blindly-trust-public-cloud-services-their-organisation/】,该报告从一个CIO的角度评估了云计算实践的现状，并哀叹影子IT的出现。。该报告还就控制云蔓延的问题，通过改善客户服务、专注业务需求、专注IT战略和更好的利用ITSM等方式，提出了3条实践方案。

一年之后，Led Zeppelin表示：“现市场状况仍然没有改变。”据今年的报告显示，62%的受访者认为，一部分云应用正在被IT小白使用，而73%的受访者认为未经IT部门批准而使用应用程序的时候，与云部署相关的资金存在明显的浪费现象。

我们需要采取哪些措施？为什么情况没有改善？Paul Cash, 去年年末被CSC收购的Fruition Partner的英国董事会会员,认为，除了今年一些美国CIO们的见解比较具有洞察性之外，这个模式总体是令人担忧的。“目前，这种状况基本没有改变，如果我们期待云计算市场持续增长，就原本应该将业务以更加清晰的可管控的方式进行落实。“他如是对CloudTech说。

Cash提出：“伴随着影子IT的增长，这个问题将成为业务和IT的持续的对抗：敌我式的对抗； “很多工作者认为IT部门不明白他们需要哪些数码工具，这就是为什么当需要购买云服务的时候数不胜数的员工不去咨询IT部门，而是独自完成这项工作。”

Cash补充：“这种情况提示CIO们需要更贴近业务的其他部分，和重要的利益相关者建立关系；保证员工使通过技术安全地提高工作效率。”

所以，当报告从员工的角度评估现状的时候——数据显示68%的人认为购买云服务的时候没必要咨询IT部门。

一个由 Harvey Nash和KPMG在5月份发布的核心报告中，分析了CIO们当下和未来所扮演的的角色。指出：虽然主要行政人员在心理上已经接受了购买云工具前咨询IT部门的方式，但更专业的技术需求以及与最高管理层及其他利益相关者共同工作的需求正推动着这个职业角色向前发展。

Cash表示“CIO们必须善于制定云战略并且贯彻执行之；最终由CIO们决定是撂牌子还是展示业务是如何安全地促进并适应云的。” CIO们需要具备允许他们去协商和控制所有层面的资格——为了同所有的业务形成更广泛的联系，就像仅同IT部门形成联系一样。

今年的报告至少已经发生了一些变动。IT技术投入成倍扩张，这样的故事我们听到了太多太多，而企业更多需要的是保持客观冷静的态度，这样才能省时省力。2015年报告指出一个装配行业的公司给200个员工300份云工程管理工具拷贝。但是我们似乎仍然困在资源浪费的恶性循环里。

Cash坦言“用户，业务需求，战略——这三个要素仍然是CIO们应该关注的核心领域。”业务和技术方面迅猛的发展使我们难以预测未来，但我们希望明年的报告结果能显示CIO们如何在内部管理云服务。

英文原文

Why CIOs need to be strong in picking a cloud strategy – and sticking to it

By James Bourne

This time last year, Fruition Partners, an IT solutions provider, released a report which assessed the state of cloud adoption through the eyes of the CIO. The study bemoaned the rise of shadow IT and gave three best practice tips to control cloud sprawl, by focusing on the user to provide a better service, focusing on business needs, and focusing on IT strategy and how to make better use of IT service management (ITSM).

12 months on and, to quote Led Zeppelin, the song remains the same. 62% of respondents in this year’s report said there were cloud apps being used in the business without knowledge of IT, while almost three quarters (73%) said there was ‘significant’ financial wastage associated with cloud adoption when IT are not involved.

So what needs to be done, and why have things not changed? Paul Cash, UK managing partner  at Fruition Partners, which was bought by CSC late last year, argues that despite this year’s offering including insight from US CIOs, the pattern is worrying. “The landscape has changed very little in the last 12 months; we’d expected that with the continued growth in cloud, businesses would have put in place clearer parameters for control ,” he tells CloudTech.

The issue with the rise in shadow IT, Cash argues, is the continued antagonism between business and IT; the ‘us and them’ mentality. “Many workers do not feel the IT department understands what digital tools they need, which is why countless employees do not go to the IT department when it comes to procuring cloud services but go it alone,” he says.

“This underlines the fact that CIOs need to get closer to the rest of the business and build relationships with key stakeholders; ensuring they are supporting staff to use technology that lets them work productively, but safely,” adds Cash.

So while the report assesses things from the employees’ perspective – more than two thirds (68%) reportedly do not feel the need to consult IT when procuring cloud services – should more of the spotlight be put closer to home?

A major report released by Harvey Nash and KPMG in May assessed the current and future role of the CIO, arguing that while in the main executives are moving away from the ‘keep the lights on’ mentality, the need for greater technical expertise and the need to work alongside other stakeholders in the C-suite was pushing the job role forward.

“There is a real need for CIOs to be strong in having a cloud strategy, and sticking to it; ultimately, it is up to the CIO to either say no, or to demonstrate how the business can procure and adopt cloud safely,” says Cash. “CIOs will need to possess the qualities that allow them to negotiate and operate at all levels – in order to form broader relationships with all of the business, as well as just the IT department.”

With regard to this year’s report, there has been at least some change. We’ve all heard stories of enterprises with incredible amounts of IT duplication when a bit of clear-headedness would have saved time and money;  the 2015 report referenced one company in the construction sector with 300 copies of a cloudy project management tool for 200 employees. But are we still going around in circles?

“The three takeaways – users, business needs, strategy – are still the core areas CIOs need to focus on,” admits Cash. “It’s tough to predict, given things move so quickly in technology and business, but we’d hope next year the results show an improvement in how CIOs are managing cloud alongside their in-house services.”

生成海报

免责声明：本网站内容主要来自原创、合作伙伴供稿和第三方自媒体作者投稿，凡在本网站出现的信息，均仅供参考。本网站将尽力确保所提供信息的准确性及可靠性，但不保证有关资料的准确性及可靠性，读者在使用前请进一步核实，并对任何自主决定的行为负责。本网站对有关资料所引致的错误、不确或遗漏，概不负任何法律责任。任何单位或个人认为本网站中的网页或链接内容可能涉嫌侵犯其知识产权或存在不实内容时，应及时向本网站提出书面权利通知或不实情况说明，并提供身份证明、权属证明及详细侵权或不实情况证明。本网站在收到上述法律文件后，将会依法尽快联系相关文章源头核实，沟通删除相关内容或断开相关链接。